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CompTIA A+

Duration

Course Code

5 days

CMP-01

About the Course

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce:


  • Increased reliance on SaaS applications for remote work.

  • How to remotely diagnose and correct common software, hardware or connectivity problems.

  • Evolving core technologies from cloud virtualization and IoT device security to data management and scripting.

  • Multiple operating systems, when to use them and how to keep them running properly.

  • Reflects the changing nature of the job, including how to assess if it’s best to fix something on site, or send it to a specialized provider.



What skills will you learn?


  1. Hardware. Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce.

  2. Operating Systems. Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.

  3. Software Troubleshooting. Troubleshoot PC and mobile device issues including common OS, malware and security issues.

  4. Networking. Explain types of networks and connections including TCP/IP, WIFI and SOHO.

  5. Troubleshooting. Troubleshoot real-world device and network issues quickly and efficiently.

  6. Security. Identify and protect against security vulnerabilities for devices and their network connections.

  7. Mobile Devices. Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users.

  8. Virtualization and Cloud Computing. Compare and contrast cloud computing concepts and set up client-side virtualization.

  9. Operational Procedures. Follow best practices for safety, environmental impacts, and communication and professionalism.



Lessons


Lesson 1: Installing Motherboards and Connectors

Lesson 2: Installing System Devices

Lesson 3: Troubleshooting PC Hardware

Lesson 4: Comparing Local Networking Hardware

Lesson 5: Configuring Network Addressing and Internet Connections

Lesson 6: Supporting Network Services

Lesson 7: Summarizing Virtualization and Cloud Concepts

Lesson 8: Supporting Mobile Devices

Lesson 9: Supporting Print Devices

Lesson 10: Configuring Windows

Lesson 11: Managing Windows

Lesson 12: Identifying OS Types and Features

Lesson 13: Supporting Windows

Lesson 14: Managing Windows Networking

Lesson 15: Managing Linux and macOS

Lesson 16: Configuring SOHO Network Security

Lesson 17: Managing Security Settings

Lesson 18: Supporting Mobile Software

Lesson 19: Using Support and Scripting Tools

Lesson 20: Implementing Operational Procedures

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