CompTIA A+ Certification

Overview 

​

The CompTIA A+ certification is designed for individuals seeking to start a career in IT, particularly in roles like help desk operator or IT support technician. It emphasizes practical skills, including hardware installation and configuration, software troubleshooting, and networking fundamentals. 

​

Target Audience

Individuals with some experience working with computers and networks, or those looking to gain a fundamental understanding of IT to pursue a career in technical support or related roles. 

​

How to earn this certification?

​

Candidates must complete both 1201 and 1202 to earn certification. Exams cannot be combined across the series. 

​

CompTIA A+ 220-1201 covers mobile devices, networking technology, hardware, virtualization and cloud computing.  

CompTIA A+ 220-1202 covers operating systems, security, software and operational procedures.

​

Skills Overview 

​

• Hardware. Identify, use and connect hardware components and devices, including a broad knowledge of different devices that are now necessary to support the remote workforce. 

• Operating Systems. Install and support Windows OS, including command line and client support, system configuration, imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS. 

• Software Troubleshooting. Troubleshoot PC and mobile device issues, including common OS, malware and security issues.

• Networking. Explain types of networks and connections including TCP/IP, WIFI and SOHO.

• Troubleshooting. Troubleshoot real-world device and network issues quickly and efficiently.

• Security. Identify and protect against security vulnerabilities for devices and their network connections. 

• Mobile Devices. Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users.

• Virtualization and Cloud Computing. Compare and contrast cloud computing concepts and set up client-side virtualization. 

• Operational Procedures. Follow best practices for safety, environmental impacts, and communication and professionalism.