At Invictus Technology Solutions, we've spent years helping organizations navigate the complex world of IT service management. We've seen frameworks come and go, watched methodologies evolve, and guided countless teams through digital transformations. So when ITIL 5 Foundation launched in February 2026, we didn't just see another certification update. We saw a framework that finally caught up with how IT actually works today. And honestly? We couldn't be more excited about it

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