Salesforce Certified Platform Administration

Learn about the critical role Salesforce Admins play in configuring the Agentic Enterprise.

Skills You Will Gain

• System design and implementation.

• Data management.

• Data science.

• Data integration.

• Configuration management.

• Query languages.

• AI development.

• Data governance and ethics.

• Cybersecurity.

• AI development and more.

Course Outline

Discover the Salesforce Admin Role

• What is a Salesforce Admin?

• Salesforce Admin: Quick Look.

• Core Responsibilities for Salesforce Admins.

• How Salesforce Admins are Evolving to Run the Agentic Enterprise.

Build your Core Admin Skills

• Agentforce 360 Platform Basics.

• Lightning Experience Customization.

• Customize a Salesforce Object.

• Custom Fields: Quick Look.

• Data Modeling.

• Data Quality.

• Protect Your Data in Salesforce.

• Discover and Set Up Sales Features with Salesforce Go.

• Agentforce Service Administration.

Configure and Optimize the AGentic Enterprise

• Agentforce Basics.

• Grounding an Agent with Data.

• AI + Data: Project Planning.

• Agentforce Decoded.

• Admin Agentforce Resource Center.
  

Explore Essential Admin Resources

• Salesforce Admins Website.

• Virtual Events for Salesforce Admins.

• Salesforce Admins LinkedIn.

• Salesforce Admin Digest.

• Salesforce Admins YouTube Channel.

• Admin Trailblazer Community.

• Salesforce Admins Podcast.